HOW MUCH IS SHIPPING?
We offer $20 FedEx International Priority Shipping on all orders under AU$99 & FREE FedEx International Priority Shipping on all orders over AU$99.
WHEN WILL MY ORDER ARRIVE?
We generally dispatch all orders within 4 days. Please allow approximately 7 days for shipping. There may be the occasional delay due to Customs Clearance processes, weekends, or public holidays, which are out of our control.
WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched.
If you do not receive one, please email us.
WHICH COURIER DO YOU USE?
KARTINI uses FedEx International Priority Shipping for all orders.
WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?
You will be liable for all import duties, customs and taxes levied by your country your order is being shipped to. These will be due at the point of, or after delivery.
We are not liable for these charges, and they unfortunately can not be reimbursed or refunded by KARTINI.
For Australia, please check this info from AUS Customs.
If you are unsure of the charges and whether you will be affected, please contact your local customs office to find out more information.